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Commercial card on NextView™ contacts and resource guide

Learn who to contact for different commercial card on NextView™ topics

Written by Anna Allen

Team

Contact

NextView

Assistance with platform navigation, including:

  • Setting up a new cardholder account

  • Viewing or printing statements

  • Allocating and approving transactions

  • Researching a declined transaction

  • Running reporting or creating ad-hoc reports

  • Closing or locking an account

  • Adjusting card limits

Resource guides

Chat via the online tool or email: support@nextviewplatform.com

Commercial card on NextView and support team

Dedicated program administrator support for:

  • Account maintenance and inquiries

  • New managing account builds and card issuance

  • NextView platform navigation

  • General questions and support

833-433-1490

Customer service

24/7 cardholder support services, including:

  • Assisting with declined purchases

  • Assisting with card activation

  • Reporting lost or stolen cards

  • Responding to balance and statement inquiries

  • Disputing items

  • Reporting fraud

  • Requesting manual authorizations

  • Providing statement copies older than 18 months

800-588-8065

Fraud department

24/7 support services, including:

  • Reporting fraud activity

  • Checking on status of an existing fraud case

800-523-9078

Relationship manager

Support includes:

  • Advocating for your business

  • Optimizing your card program

  • Consulting with you to drive revenue

  • Tailoring solutions to meet your needs

  • Sharing new products and services

Mindy Freston

Product Support

Email: support@nextviewplatform.com In-app chat


Need help?

If you need help, contact the NextView support team:


Publish date: January 31, 2025

Last update: August 4, 2026

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