This article lists the steps for viewing declined transactions. To learn about specific reasons your card may be declined, see the “Why is my card declined?” article.

This article is intended for U.S. Bank customers who are using a physical corporate card.

NextView shows declined transactions for informational purposes only. Unlike pending transactions which you can take action on, you cannot take action on declined transactions. You can only view them. (See the “Manage pending transactions” article for information on the actions you can take on pending transactions.)

When a transaction is declined, you receive notifications through multiple channels:

When you select “View” in one of the notifications, it automatically applies the filter described in the subsequent section of this article and shows you the declined transaction. It also shows the reason why the transaction was declined if NextView has that information.

After 30 days, the decline no longer appears.

Review the “Why is my card declined?” article to learn what to do when a transaction is declined, depending on the reason the card was declined.

When you have a declined transaction, you receive a push notification on your mobile device. When you select the notification, it takes you directly to the Expenses & Transactions page in the NextView app.

To view declined transactions, take the following steps:

If you need help, contact the NextView support team: