Purpose
This article describes how to reset your U.S. Bank NextView account password.
Audience
This article applies to all NextView users.
Prerequisites
Before you begin, you will need access to your company email address that you use to log in to NextView.
Password requirements
To enhance security, all new or updated passwords must meet the following criteria:
Minimum of 12 characters
At least 1 number (0-9)
At least 1 uppercase letter (A-Z)
At least 1 lowercase letter (a-z)
At least 1 special character (~`!@#$%^&*()_-+={[}]|:;"'<,>.?/)
Reset your password from the NextView mobile app
To reset your NextView password from the Mobile App:
Select Log In in the upper-right corner. Enter your company email address and choose Continue.
Below the Log In button, select Forgot Password (you may need to scroll down).
On the following screen, select Submit. You will receive an email with instructions on how to reset your password. Don't forget to check your spam or junk folders.
Reset your password from the NextView website
If you are resetting your password from your computer's web browser:
Navigate to app.nextviewplatform.com.
Enter your work email and select Continue.
Under Log In select Forgot Password?
Reset your password using the reset password email you received.
Need help?
If you need help, contact the NextView support team:
Email support@nextviewplatform.com.
From the website or mobile app: Open the NextView navigation menu and select “Chat with us”.
Publish date: August 4, 2026
Last update: NA
